Managed Workplace Services

Once your workspaces are re-imagined and optimised for the future of work, it needs to be managed well, to ensure maximum efficiency and utilisation, as well to keep employees safe, comfortable, and productive. Ricoh Managed Workplace Services can help.


Why Choose Ricoh Managed
Workplace Services?

Why choose RicohCallout blue

Retrofit Platform

Retrofit Platform

Quick and easy to install; sensors can be installed with or without a neutral connection and without any configuration.

Fixed Monthly Rate

Fixed Monthly Rate

Affordable monthly subscription that minimises your upfront spending.

Reduce operation costs

Reduce Operational Costs

Decrease vendor management and training costs by consolidating all monitoring, management, and security in one easy-to-use platform.

IoT Office Module

IoT Office Module

Connect to anything and everything in your workplace, building, or precinct.

End to end support

End-to-end Support

Intelligently supports all user needs, wherever they are and whatever the device they are using.

Specialised services

Specialised Services

Experienced in design and building, IT configuration and installation of CCTV, LAN, VOIP, network security, and wireless projects.

Our Managed Workplace

Ricoh has been positioned by Gartner, Inc. in its Magic Quadrant for Outsourced Digital Workplace Services Worldwide, 2022 (ODWS) report.

Gartner defines ODWS as the market for managed workplace services that provide services, tools, and capabilities to help organisations advance their digital strategy. This business strategy maximises an intuitive work environment to drive workforce digital skills, i.e., the ambition and ability to apply technology to enhance business capabilities.

We provide premium services, and all your purchased devices are well-managed under Ricoh Managed Workplace Services.

Our Managed Workplace ServicesCallout blue

TV display

TV display

Video conferencing camera

Video conferencing camera

Central control

Central control





Room booking panel

Room booking panel



Label printer

Label printer

Type of services


  • Product warranty
  • Regular training
  • Swapping
  • Hotline support and onsite support
  • Preventive checking
  • Onsite standby ( for events, ceremony )






Icon Plus



Monthly rate

Fixed Monthly Rate


Smart workplace experience platformCallout blue

Smart Workplace Experience Platform

RICOH Spaces is a cloud-hosted workplace experience enhancement platform designed to optimise your business, with areas such as desk bookings, space bookings, wayfinding, workspace insights, and more.

RICOH Spaces enables you to effortlessly adapt to the new normal on so many different levels.

Learn More

Smart Security Control

Remote monitoring and suspicious alerts via mobile device.

Learn More
Smart security controlCallout blue
Smart device managementCallout blue

Smart Device Management

Manage all workplace devices with ONE app, including lighting, air conditioners and audio-visual systems.

What Our Customers Are Saying

Property management

“The web platform for control and automation is fantastic. Every device can be enabled through the network and the user experience is seamless. Control is no longer isolated to a room and we can extend the control interfaces to the general building experience.”

Property Manager
Industry of Property Management

HR admin management

“The interactive map available at the kiosk allows visitors and employees to find and book available facilities. The Smart Signage Platform can be used to managed content on demand, IPTV playback and digital signage.”

HR and Admin Manager

Industry of Financial Services

Head of Facilities

“A workplace app is a great way to bring together all services into one user experience. This is enabled by a single sign-on that can be used to book rooms, use AV controls, search for employees and workplaces, etc.”

Head of Facilities
Industry of Professional Services


Remote Working Guideline

Download Ricoh Remote Working Brochure and learn more
about our Smart Workplace Solution. Technology that makes
remote working easy.

Download Now


Recommended resources for you


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Ricoh launched Ricoh Spaces, which integrates technology into daily office work, promotes a new hybrid office culture, and promotes the continuous growth of the company.

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7 Ways to Meet Employee Expectations in a Hybrid Workplace

With pandemic-driven changes in work models, the growing preference for remote work or a hybrid workplace is gaining traction among employees.

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Case Study


Railtrain is a specialist provider of rail construction, maintenance, and training services to operators across Australia since 2003.

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Case Study

easyJet Plans the Future of Working with Ricoh

easyJet needed to find ways to implement its workspace transformation initiatives. Read the case study to learn how they planned the future of work with Ricoh.

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Case Study

The CBI Partners with Ricoh to Create State-of-the-Art, High-Productivity Workspaces

Learn how the CBI uses Ricoh’s innovative digital tools to transform into a modern workspace and drive workplace efficiency.

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Case Study

VISMA | RAET: Reserving and Managing Workplaces Online

When Visma | Raet needed to renovate its office, it turned to RICOH Spaces for a solution that would allow them to transition into a digital workplace.

Why Ricoh?

Ricoh is a leading provider of digital services, process automation, and information
management solutions designed to support digital transformation and optimise business
performance. Backed by an 85-year history of cultivating knowledge and nurturing
organisational capabilities, Ricoh empowers the creation of digital workplaces utilising
innovative partners and technologies, providing the expertise and services that enable
individuals to work smarter from anywhere.

Advisory & Design

Advisory & Design

We work with our customers to understand their business objectives and barriers.


Build and Deploy

We build the right solutions and successfully deploy to optimise adoption.

Managed Services

Manage and Support

We manage and support the deployed solutions and tech environment proactively.

Let's Connect
Talk to a Ricoh Expert

Get in touch with one of our consultants and find out how we can help you create your hybrid workplace.

Let's Connect