Corporate overview

For 60 years, we have led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all. That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.

The trusted partner on your digital transformation journey

In recent years, we have seen many of our clients strive to become digital workplaces. Our mission is to enable individuals to work smarter in their workplaces with RICOH Digital Services. By committing to this mission, we will achieve our vision of being the trusted workplace expert.

At Ricoh Hong Kong, we use our Four Areas of Expertise to ensure that change is positive for our customers – that it sparks employee engagement, releases innovation, improves security and drives sustainability. We guide our customers on every step of the journey to ensure a seamless transition to a fully digital workplace.

Our Four Areas of Expertise 

Hybrid Workplace

A hybrid workplace – or agile workplace – is essentially digitally enhanced spaces supporting hybrid workforces and new workstyles. Work is about what you do, not where you do it. We design, configure and roll-out your digital workspaces, enabling your teams to collaborate effectively and get more out of their day, wherever they work.  

Digital Workflow and Automation

When work can be anywhere, an open flow of information is crucial. When you automate manual, labour-intensive tasks, your business will run like clockwork. We keep your team engaged and productive with easier, faster and more cost-effective ways of working. 

Cloud and IT Infrastructure

To capture the full value of Cloud, you need a clear vision. We provide the roadmap and cloud solutions to help you modernise and consolidate your IT infrastructure, automate workloads and transform business operations. We provide solutions to modernise infrastructure to better protect data and improve access and availability of applications for remote and hybrid workforces. 


Go on the offensive against cybercrime with intelligent solutions and services aligned to your core business processes. With leading cybersecurity expertise, we can help you build a resilient IT infrastructure, understand and manage your vulnerabilities, and grow with confidence. 


A responsibility to the future

At Ricoh Hong Kong, we have achieved a great deal of success. However, this is because we are a socially responsible enterprise that places a great deal of emphasis on protecting the environment and contributing to the wider community.

Ricoh has identified seven material issues to resolve social challenges through business and maintain a robust management infrastructure. The Group’s 17 ESG targets are linked to each material issue and embedded across all business operations. Ricoh is also committed to contributing to the United Nations’ Sustainable Development Goals (SDG) and becoming carbon neutral by 2050.

In addition to our own strategy, we also collaborate with a range of accredited partners in the information communication technology space. Together, we work on providing tailored solutions for individual clients so they can become truly sustainable, more productive and highly efficient through digital transformation.