Ricoh Customer Portal

To improve customer experience and become more environmentally friendly, we are pleased to introduce the new “Ricoh Customer Portal” which provide a more convenient and efficient service experience.

  • Account Management: Effortlessly manage and update your contact information, machine location and billing address
  • Order Tracking: Conveniently track the status of your orders, delivery information, and fulfillment status
  • Contract Viewing: View billing schedule and download contract documents
  • Service order status and reports: Access the latest service reports, including your machine’s installation and meter reading history for the last 12 months
  • User guide & Useful links: You may learn from user guide videos on Ricoh Customer Portal, Ricoh’s hardware and software solutions and you may also find request form for Ricoh product training etc.