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Ricoh Hong Kong Limited (Head Office)

Telephone Hotlines Telephone No. Fax No.
Customer Service Hotline (852) 2833-1111 (852) 2833-1909
Fax Meter Reporting - (852) 2880-6088

20/F., One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong (Near exit A of Kowloon Bay MTR station)

Telephone: (852) 2893-0022

Fax: (852) 2834-5682

Email: [email protected]

Office Hours:
Monday - Friday 9:00am to 5:30pm (Except public holidays)

Please select language

1 Cantonese 2 English 3 Putonghua


Sales Enquiries

• Press 1 > 1


Order of Consumables

• Press 1 > 2


Repair Service

• Press 1 > 3


Helpdesk Service

• Press 1 > 4


Account Enquiries

• Press 1 > 5


Customer Service

• Press 1 > 6


Above shortcut keys table is for Cantonese version. You can simply change the first key number from 1 to 2 or 3 for choosing of English or Mandarin version respectively.

Drop-off Center for Ricoh Carry-in Maintenance Service

Address: Unit 10 and 11, 8th Floor, Sun Cheong Industrial Building, No. 2-4 Cheung Yee Street, Cheung Sha Wan

Telephone: 2833 1111

Office Hours:

Monday to Friday - 9:00am – 1:00pm, 2:00pm – 5:30pm
Closed on Saturdays, Sundays and Public Holidays.

Note: Please bring along your original invoice as evidence for product warranty, for carry-in repair maintenance service terms apply.

Ricoh Hong Kong Limited (Macau Branch)

EM Macau, Alameda Dr. Carlos d'Assumpcao, N's 411-417, Praca Wong Chio P19 & O19

Telephone: (853) 2833-0066

Fax: (853) 2833-0055

Email: [email protected]

Ricoh Camera Products

For enquiries & service of camera, please contact our Ricoh camera Hong Kong distributor:

Laikok Photographic Products (HK) Ltd

Telephone: (852) 2856 3633

Email: [email protected]