Contact us

Please fill in the form below for product/service enquiry, our team will get in touch with you as soon as possible”. If you want to provide feedback to us, please click here

Ricoh Hong Kong Limited (Head Office)

Telephone Hotlines Telephone No.Fax No.
Customer Service Hotline(852) 2833-1111(852) 2833-1909
Fax Meter Reporting -(852) 2880-6088

Start a conversation on WhatsApp (+852 2833 1111) by clicking here or scanning the QR code below:

Ricoh WhatsApp


20/F., One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong (Near exit A of Kowloon Bay MTR station)

Telephone: (852) 2893-0022

Fax: (852) 2834-5682

Email: [email protected]

Office Hours:
Monday - Friday 9:00am to 5:30pm (Except public holidays)

Please select language

1 Cantonese 2 English 3 Putonghua


Sales Enquiries

• Press 1 > 1


Order of Consumables

• Press 1 > 2


Repair Service

• Press 1 > 3


Helpdesk Service

• Press 1 > 4


Account Enquiries

• Press 1 > 5


Customer Service

• Press 1 > 6


Above shortcut keys table is for Cantonese version. You can simply change the first key number from 1 to 2 or 3 for choosing of English or Mandarin version respectively.

Drop-off Center for Ricoh Carry-in Maintenance Service (except camera products)

Address: Unit 10 and 11, 8th Floor, Sun Cheong Industrial Building, No. 2-4 Cheung Yee Street, Cheung Sha Wan

Telephone: 2833 1111

Office Hours:

Monday to Friday - 9:00am – 1:00pm, 2:00pm – 5:30pm
Closed on Saturdays, Sundays and Public Holidays.

Note: Please bring along your original invoice as evidence for product warranty, for carry-in repair maintenance service terms apply.

Product & Solution Enquires from Macau

For product & solution enquiries from Macau, please contact our reseller:

New Domain Office Solutions Limited

Address: Coronel Mesquita,No. 48-48D, Edf Industrial Man Kei 4/F, A, Macau

Telephone: (853) 2833-0066

Fax: (853) 2833-0055

Email: [email protected]


Ricoh Camera Products

For enquiries & service of camera, please contact our Ricoh camera Hong Kong distributor:

Laikok Photographic Products (HK) Ltd

Telephone: (852) 2856 3633

Email: [email protected]