Used Product Removal Service
According to “Product Eco-Responsibility Ordinance”, customers who purchase Ricoh multifunction printers, printers, scanners, computers or monitors can request free removal service for the used electrical appliances.
Customer can make request for the removal services by filling the Record of Choice of Removal Service upon purchase; or Customer may send the request to RHK through email at [email protected], within 3 working days upon order confirmation date. Any late request will not be accepted and be deemed as no request for the removal service.
If Customer request collection and disposal services after 3 working days, Customer may contact the government approved collection and disposal service provider (ALBA) directly at 2676 8888.
We offer the best products and services with support, advice and training solutions to keep your business running smoothly.
Your relationship with Ricoh doesn’t end when you purchase our products or services.
We do more than deliver your products. For software solutions, office devices or production machines, we maximise your investment potential with training and education.
We’re your long-term partners in continuous improvement. Optimising your systems and looking for ways to innovate is part of staying competitive and efficient.
If you have a requirement for Ricoh to relocate an existing device, please contact our customer Service Hotline 2833-1111. Please allow 5 working days notice for your relocation request to be processed.