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Managed systems support

It doesn’t matter how many servers and applications you have - Ricoh can help. Whether you prefer to keep your system on-premise, in the public cloud or a hybrid, a solution can be created to meet your needs.

With the rapid pace of business change, we understand that your systems going offline can bring productivity to a complete halt. Ricoh will partner with you to create a bespoke management and escalation service.

Our clients

Ricoh provides managed systems support to some of the biggest and most high-pressure companies in Hong Kong. Customers all rely on Ricoh so they can focus on running their business, not the systems and applications.

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Solutions for your business

  1. Advisory and design
    Ricoh’s IT service desk and highly skilled engineers will maintain your systems with comprehensive monitoring and management to maximise uptime and provide peace of mind. Our proactive patching and server management removes security weaknesses before they become an issue.  
  2. Construct
    Ricoh will work closely with your teams and partners to manage the smooth transition of your systems and create a customised management and escalation service that works for your company.  
  3. Care
    Our real-time monitoring keeps a watchful eye over your systems 24/7 and alerts you to minor issues before they become major headaches, to ensure maximum business continuity.