Why Security as a Service

  • Reduce TCO (Total Cost of Ownership)

    By adopting subscription-based managed service plans

  • Protect Business Data Against Cyber Security Threats
    With latest security solutions including firewall, endpoint and email gateway
  • Resume Business Operation Quickly
    By providing an effective SLA with remote support
  • Focus on Core Business
    By outsourcing IT services to Ricoh, customers can focus on their core business

Ricoh Security as a Service Offering

  • Cyber Security Suite

    Cyber security suite is an adaptive security platform that protects organizations from imminent endpoint threats such as ransomware, phishing, or malware.

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  • Monitoring Dashboard & Reporting

    Security Operations Center provides 24/7 security event monitoring, proactively identifies and resolves any security issues before they impact on your business.

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  • Cloud Applications – Smart Backup Service

    Smart Backup Service provides you with the flexibility in managing your on-site and off-site backup with the industry leading solutions and cloud-based services

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  • Professional Service Support

    Consolidating your IT monitoring and management to Ricoh Professional Service Support will give your IT team a peace of mind with a single point of contact, 24/7 support.

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Cyber Security Suite

Our cyber security suite is an adaptive security platform that protects organizations from the most imminent endpoint threats such as ransomware, phishing, or malware - across networks, endpoints, cloud and mobile, backed by our team of security specialists.

Endpoint Security

Endpoint security plays a critical role in enabling remote workforce. With 70% of cyberattacks starting on the endpoint, companies need a total solution that can overcome all potential threats, provide automatic protection and detection, and respond to known and unknown attacks that target their endpoints.



Key Features
  • Block phishing & spam emails
  • Block malicious attachments before they reach users’ mailboxes, without impacting user productivity
  • Protect against malicious URLs with URL filtering
  • Prevent credential theft with zero-day phishing technology that identifies and blocks the use of phishing site in real-time
  • Meet regulatory compliance with advanced data leak prevention (DLP)
  • Gain runtime protection against ransomware, malware, and file-less attacks


Network Security

Network Security is vital in protecting business data, ensuring reliable access and network performance as well as protection from cyber threats. A well designed network security solution reduces overhead expenses and safeguards organizations from costly losses that occur from a data breach or other security incident. With our network security solution, you may simplify your network security with a unified approach to protect your on-premises, public and private cloud environments.



Key Features
  • Next Generation Firewall
  • Network Anti-Malware
  • Application Control & URL Filtering
  • Intrusion Prevention Systems
  • Anti-Bot
  • Anti-SPAM
  • Block Unknown Threats


Email Security

94%* of malware is delivered via email. Since email attacks usually involve the human factor, your Office 365 and G Suite environments are your organization’s weakest spot. Closing this security gap requires protections from threat vectors such as phishing, malware, data theft and account takeover.

With our email security solution, you will get a complete email protection that is constantly adapting to the ever-changing threat landscape.

* Top cybersecurity facts, figures and statistics



Key Features
  • Anti-phishing: Block the most sophisticated phishing attacks such as impersonation and Business Email Compromise (BEC)
  • Malware protection
  • Meet regulatory compliance with advanced data leak prevention (DLP)
  • Prevent account takeover


Mobile Security

With remote workers constantly accessing corporate data, companies are looking for a solution to keep their data protected, easily managed and without causing any disruption to their employees performance and productivity. Our mobile security solution is designed to keep business data safe by securing the mobile devices of employees across potential threats from the network, applications, and devices.



Key Features
  • Prevent malicious app downloads
  • Prevent phishing across all apps
  • Safe browsing: Block access to malicious sites from any web browser
  • Conditional access: Block infected devices from accessing corporate apps
  • OS and device protection: Detect jailbreaks and rooting exploits
  • Wi-Fi network security: Detect malicious network behavior


Monitoring Dashboard & Reporting

With the growing demand of hybrid working, Security Operations Center is designed to facilitate Smart Workplace as a one-stop-shop featuring advanced cybersecurity, offering security workshops, design & construction validation, assessment & analysis of current threats to our customers.

Our team provides 24/7 security event monitoring, proactively identifies and resolves any security issues before they impact on your business.

 

Incident Response Escalation

  • 1. Data Collection

    Agreed event logs are being collected and sent to SOC

  • 2. Analysis and monitor

    Event logs are normalized and closely monitored

  • 3. Detection

    Alert will be triggered once reach certain level of risk score

  • 4. Response

    Incident handling or will be activated


Cloud Application - Smart backup service

Every business needs a backup solution as part of an effective data storage and disaster recovery plan. Ricoh's Smart Backup Service provides you with the flexibility in managing your on-site and off-site backup with the industry leading solutions and cloud-based services. Our team of security specialists will cover the works of hardware upgrades, cloud provisioning and software maintenance, while protecting your company files, databases, applications and systems from security threats, all at an affordable and fixed monthly rate.



Key Features
  • All-in-one backup appliance
  • Support for physical and virtual machines
  • Network health check
  • Active protection from ransomware
  • Remote restore and data recovery
  • Incremental and differential backup


Professional Service Support

Keeping up with the growing IT demands can be both challenging and time-consuming. Hence many organizations find their IT to be reactive rather than proactive, and are always struggle with limited IT resources.

Consolidating your IT monitoring and management to Ricoh Professional Service Support will give your IT team a peace of mind with a single point of contact, 24/7 support, and free up in-house staff to focus on their core objectives.


Professional Services Support - Why Ricoh

  • Well-established partnership

    We partner with the world's leading technology brands.

  • Industry qualified

    Multi-skilled consultants, i.e. CCNA, CISP, CCSA, MCSE, CITP.

  • Experienced team

    200K calls handled a year, 500+managed servers, 200+ professional technicians, One single point of contact.

  • ISO certified

    Equipped with ISO 14001 and ISO 27001.

  • Proven track records

    Extensive experience from Corporate to Public Sector and Education.

  • Specialized services

    Experienced in design, configuration and installation of LAN, VOIP, Network Security and Wireless Projects.