Notice of security investigation: Vulnerability (CVE-2022-43969) towards scanner or FAX-installed Ricoh products that may cause folder user password breach

26 Dec 2022

First published: 07:00 pm on December 26, 2022 (2022-12-26T17:00:00+09:00)

Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide.
Ricoh is aware of the reported "Threat of folder user password breach"(CVE-2022-43969) that affects certain products and services that Ricoh develops, manufactures, and offers.

The user password for the folder, that is saved to a device with data transmission functionality, may be breached via a malicious ftp server by changing data transmission setting.

List 1 below shows the affected products and services. Ricoh offers measures detailed in the hyperlinked pages in the list.

Products and services not mentioned in List 1 are currently under security investigation. Please note that this page will be updated if there is change in status.

 Vulnerability Information ID  ricoh-2022-000002
 Version  1.00E
 CVE ID(CWE ID)  CVE-2022-43969 ( CWE-255 )
 CVSSv3 score  9.1  CRITICAL 

List 1: Ricoh products and services affected by this vulnerability

Product/service  Link to details
Pro C5300S/C5310S Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000019-2022-000002
M C2001 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000018-2022-000002
IM C530F/IM C530FB Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000017-2022-000002
IM 350F/350/430F/430Fb Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000016-2022-000002
MP 305+ Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000015-2022-000002
IM 350/430Fb Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000014-2022-000002
IM 550F/600F/600SRF Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000013-2022-000002
IM 7000/8000/9000 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000012-2022-000002
MP 2555/3055/3555/4055/5055/6055 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000011-2022-000002
IM 2500/3000/3500/4000/5000/6000 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000010-2022-000002
M 2700/2701/2702 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000009-2022-000002
IM C400F/IM C300F/IM C300/IM C400SRF Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000008-2022-000002
IM C2000/C2500 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000007-2022-000002
IM C5500/C6000 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000006-2022-000002
IM C3000/C3500/C4500 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000005-2022-000002
RICOH MP C2004/MP C2504 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000004-2022-000002
RICOH MP C5504/C6004 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000003-2022-000002
RICOH MP C3004/C3504/C4504 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000002-2022-000002
IM C6500/C8000 Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000001-2022-000002

Contact

Please contact your local Ricoh representative or dealer if you have any queries.

Acknowledgement:

Ricoh would like to thank Wouter Arts and Geert Braakhekke of WTH Security for reporting this vulnerability.

History:

2022-12-26T17:00:00+09:00 : 1.00E Initial public release