What is Digital Facilities Management (DFM)?

Digital Facilities Management refers to the integration of technologies, people and processes to enhance the management of a building’s facilities. With the adoption of emerging technologies in big data analytics, IoT and AI, companies can greatly improve communications, reduce operating costs, streamline business processes, as well as enhance employees' well-being and productivity.

With years of experience in optimizing workspaces across industries, Ricoh is your one-stop facilities management service & platform provider in developing a flexible and smart workplace.

Top facilities management market trends

Outsourcing Evolution 1

By 2025 the global outsourced market in FM services will be worth $1 trillion. Outsourcing is delivering more complex services over time.


The Smart Workplace 1

25 billion connected things will be in use by 2020 up from 4.9 billion in 2015. Smart buildings with lights, sensors, windows, HVAC units, doors and CCTV integrated into a network will be increasingly common.


Integrated Facilities Management 2

Integrated facilities management (IFM) services are the top FM trends as it allows companies to centralize different facilities management contracts under a single service provider.

So you will

  • Receive support from experts in different areas such as network & security, business process management, employee well-being & workplace hygiene etc.
  • Save the time required to manage multiple service providers
  • Enjoy significant cost savings

1 CBRE Report: Top Trends in Facilities Management – How Society, Demographics and Technology Are Changing the World of FM
2 Business Wire: Global Integrated Facility Management Market – Procurement Market and Intelligence Report

To Get Started

The four key areas where you can digitize your Facilities Management (FM) functions.

  • End-to-end digital FM services
    Streamline operations by using IoTs to manage lighting, temperature, employee / visitor access
  • Workplace productivity & retention
    Enable flexible working as employees are equipped with advanced tools to work anytime anywhere they want
  • Energy & sustainability
    Drive energy savings with real time tracking of usage patterns for analytics and continuous improvement
  • Regulations & compliance
    Reduce time spent in data collection for compliance report as paper-based, labor-intensive processes are digitized

Ricoh Digital Facilities Management ecosystem

A new facilities organization and managment approach is required to meet workplace demands today. With years of experience in optimizing work environments across industries, we have the people, processes, technologies to help improve the way you work.

Visit here to learn more about how you can optimize your workspace with digital workplace design or check out our local case studies that have achieved greater productivity through office re-design and adoption of the latest workplace technologies.

Learn more about Digital Workplace

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