Ricoh office products come with a free product warranty that provides free on-site maintenance repair service. The warranty also includes all common spare parts.

In general, we provide 5 years warranty for Ricoh copiers and 1 year warranty for other office products.

A service agreement will be signed with a customer to validate the product warranty. When the free product warranty expires, you will need to sign another continuation service agreement to renew the contract and it will be renewed automatically every year.

Terms & Conditions of Product Warranty Service - Applicable to Kit Charge Machines

Please read the below terms & conditions carefully to enjoy the Product Warranty Service for Kit Charge Machines.

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Printer Online Warranty Registration

For laser printers purchased from Ricoh Hong Kong authorized resellers, please click here for online warranty registration.

Please call our customer service hotline 2833-1111 for any assistance.