Information Technology Service

With over 350 professional technicians in our service team, we provide services like network consultancy, design to implementation and maintenance support. Since March 2006, Ricoh Hong Kong is becoming the Microsoft Gold Certified Partner. This reflects the high level of competency of our technical staff and our ability to deploy system enhancement solution backed by the Microsoft technology. Ricoh also partners with worldwide leading companies so as to further enhance our service. By leveraging on the expertise of our IT professionals, you can achieve business excellence and operational efficiency.

Network Solutions

A reliable and efficient IT system is key to business success. Ricoh helps you manage your distributed desktop and network environments with a consultative approach. We offer a complete workflow solution covering infrastructure consultancy, automatic system monitoring, implementation and operation to ensure high performance and cost-effective solutions.

• Network & System Management Solution
• Network Maintenance Service (Outsourced IT Support Service)
• Secure Remote Access Solution
• Business Continuity Solution
• Network Cabling Service
• Server Health Check Service
• Hardware, Software and System Integration Services

Security Solutions

To protect against emerging threats and data leakage, security management can be designed with affordable budget and easy to manage solutions for you.

• Network & Email Security Solution
• Cisco, H3C or Brocade Network Total Solution
• UTM (VPN, Anti-Spam, Anti Virus, IPS) Firewall solution, such as Fortinet
• End Point Security and Data Encryption
• Email and Data Encryption
• PGP Encryption Solution

Storage and Backup Solutions

Data and information are the core and valuable assets for customers. Storage and backup system should be set up to avoid any data loss with an easy-to-find and-recover approach.

• File and Document Backup Management
• Email Archiving
• Storage Resource Management
• Storage and Backup Implementation Services
• Virtualization Storage Solution
• Recovery Planning and Implementation

Hardware Solutions

IT equipment procurement is a highly complex business activity --- customer's need to meet the requirements of different departments while controlling costs. Customers may seek short term IT requirement rental to meet their business needs.

• IT Equipment Procurement Service
• Degaussing Service
• IT Equipment Rental Service
• IT Equipment Relocation Service
• Hardware Maintenance Service

Communication Solutions

A high speed information system and a comprehensive communication network are indispensable to newly developed or relocated companies. We therefore sharpen our focus on minimizing disruption to your business operations by developing a reliable information and communication network.

• VOIP
• PBX/Web Phone Deployment
• Video Conference Solution
• Telephone System
• Audio Visual Equipment and System Comprehensive Services