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News Release

 

UPDATE:Potential security vulnerabilities in some of Ricoh's printers and Multifunction Printers (MFPs)

First publish date August 23rd, 2019

Date of current status October 29th, 2019

Ricoh Company, Limited. Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for their customers around the world.
Following the information disclosed in August, Ricoh has provided new firmware updates to address the identified vulnerabilities.

Model Name

New Firmware Version

Note

SP C250SF

SP C252SF

Ver.1.15

http://support.ricoh.com/bb/html/dr_ut_e/re2/model/spc250sf/spc250sf.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

SP C250DN

SP C252DN

Ver.1.09

http://support.ricoh.com/bb/html/dr_ut_e/re2/model/spc250dn/spc250dn.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

M C250FW

M C250FWB

Ver.1.02

http://support.ricoh.com/bb/html/dr_ut_e/re1/model/mc250fwb/mc250fwb.htm

 

CVE-2019-14301

CVE-2019-14304

CVE-2019-14305

CVE-2019-14307

P C300W

P C301W 

Ver.1.02

http://support.ricoh.com/bb/html/dr_ut_e/apc/model/pc300w/pc300w.htm

CVE-2019-14301

CVE-2019-14304

CVE-2019-14305

CVE-2019-14307

SP 330SN

SP 330SFN 

V1.07

http://support.ricoh.com/bb/html/dr_ut_e/re1/model/sp330sn/sp330sn.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

SP 330DN 

V1.07

http://support.ricoh.com/bb/html/dr_ut_e/re1/model/sp330dn/sp330dn.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

SP 3710SF 

V1.07

http://support.ricoh.com/bb/html/dr_ut_e/re1/model/sp3710sf/sp3710sf.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

SP 3710DN 

V1.07

http://support.ricoh.com/bb/html/dr_ut_e/apc/model/sp3710dn/sp3710dn.htm

CVE-2019-14300

CVE-2019-14301

CVE-2019-14302

CVE-2019-14304

CVE-2019-14305

CVE-2019-14306

CVE-2019-14307

CVE-2019-14308

 

To minimize potential security risks, Ricoh asks that customers follow the below practices.

  1. When the device is connected to a network, make sure that the network is protected, for instance, by a firewall.

  2. Install the device in a secure network where users are restricted.

  3. To protect the device from fraudulent operation by malicious persons, make sure to set up and periodically change passwords for the administrator and supervisor.

    Complex passwords more than 8 characters are recommended.

  4. Install the device in an environment under appropriate physical security to prevent unauthorized access.

For further details on best practices for securely setting up your printer or MFP, please visit here.

Ricoh constantly evaluates their products, especially when new vulnerabilities are identified, and will continue to update this list should any models manufactured since January 2014 be affected.

About Ricoh

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD).For further information, please visit www.ricoh.com


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