The excellence of Ricoh's support services are testified by our customers:
 Miss Crystal Fong, Assistant Manager - Administration of Hantec Investment Holdings Limited: "Upon adopting the PAY PER PAGE? service plan, total costs were driven down by 10 - 13%. Moreover, a monthly report from Ricoh clearly recording the black and white and color printing usage levels will empower the Administration Department with greater budgetary control."
Ms. Anna Chim, General Affairs Manager (Administration & Personnel) and Mr. Nelson Ho, Assistant Systems Manager of WSA Lines (International) Ltd. said: 'Advanced Ricoh printing solution speeds up documentation procedures and increases flexibility'
Mr. Victor Cheung, Chairman of Wealthy Realty emphasized the Ricoh's Document Management Solution was the only one that satisfied all three of his critical requirements: quality, efficiency and cost-effectiveness.
 Finance Manager, Rentokil Initial HK Ltd.: "Ricoh offers professional service. Before installation, they had sent professional consultant to assist us on computer networking and other technical problems. If any problems occur, we can just place a service order and a service engineer will arrive within two hours."
Supply Chain Manager of Carrier Hong Kong Ltd: "After a service call had been placed, a Ricoh Service Engineer arrived in two hours--they are fast and reliable."
 The IT Manager of Asia Region, CB Richard Ellis: "Prior to installation, Ricoh dispatches professional consultants, offering the technical support to ensure the system will operate on the company's network. Besides, Ricoh's two-hour response service provides speedy technical support and brings users peace of mind." The IT Manager added: "We are keeping up with technology, reducing cost per page, and our maintenance is low because we don't have to allocate in-house IT skills for the repair and installation of the Ricoh printers; and the total running cost for colour printing has been reduced by 15 to 20 percent."
Manager MIS & E-commerce, Chickeeduck: "The Ricoh colour document system has low costs and a good reputation. We have done a professional evaluation after purchase, and the results showed that the Ricoh document management system is good value for money. Besides Ricoh has an excellent after-sales service and the response time is fast. I believe Ricoh is definitely an expert in professional document management."
 Finance Manager, Rentokil Initial HK Ltd.: "After we purchased the first unit of Aficio 1232C colour document management system, it helped to improve operating efficiency; therefore, we decided to purchase another unit for the other departments' use."
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Meet Hong Kong's leading one-stop solution provider for all your document processing needs. Ricoh is a global vendor of the most advanced digital systems for scanning, colour copying and printing, faxing, binding and many related document processing functions. Equally important, we can help you create a document management strategy that will exploit the greater cost-effectiveness of modern digital technology, increase your staff's productivity, and maximise the contribution to your bottom line.
